{"product_id":"customer-review-engine","title":"Customer Review Engine","description":"\u003cp style=\"font-size:17px;color:#475569;line-height:1.6;margin-bottom:18px;\"\u003e\n  Most contractors don't ask for reviews systematically — so they don't get\n  them. This kit gives you the templates, the sequence, the CRM workflow\n  exports, and the negative-feedback handler so review-request becomes a\n  default part of every completed job, not an afterthought.\n\u003c\/p\u003e\n\n\u003ch2 style=\"font-family:'Barlow Condensed',sans-serif;color:#0F172A;font-size:24px;font-weight:900;text-transform:uppercase;letter-spacing:-0.5px;margin:24px 0 12px;\"\u003e\n  What's inside\n\u003c\/h2\u003e\n\n\u003cul style=\"line-height:1.8;color:#1F2937;\"\u003e\n  \u003cli\u003e\n\u003cstrong\u003e25 SMS templates\u003c\/strong\u003e, organized by trade (HVAC, electrical, plumbing, roofing, landscaping, GC, pressure washing, lawn care) and by touch (day 1 \/ day 3 \/ day 10)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e15 email templates\u003c\/strong\u003e, same trade breakdown\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e3-touch sequence schedule\u003c\/strong\u003e with branching logic (positive → review request; negative → private feedback form; no response → gentle final nudge)\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eKlaviyo flow JSON\u003c\/strong\u003e — import directly into your Klaviyo account\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eHubSpot workflow JSON\u003c\/strong\u003e — import directly into HubSpot\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eGoogle Review Link Generator\u003c\/strong\u003e — formula-driven URL builder using your Place ID\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eNegative-feedback handler\u003c\/strong\u003e — Google Forms \/ Typeform copy + setup instructions + response scripts\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eSend Tracker\u003c\/strong\u003e — log every customer through the sequence; track conversion rate\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e1-star response scripts\u003c\/strong\u003e — for the negative reviews that slip through anyway\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2 style=\"font-family:'Barlow Condensed',sans-serif;color:#0F172A;font-size:24px;font-weight:900;text-transform:uppercase;letter-spacing:-0.5px;margin:24px 0 12px;\"\u003e\n  Who this is for\n\u003c\/h2\u003e\n\n\u003cul style=\"line-height:1.8;color:#1F2937;\"\u003e\n  \u003cli\u003eSmall trade businesses (1–10 trucks) finishing 15+ jobs\/month\u003c\/li\u003e\n  \u003cli\u003eOwners who know reviews matter for Google ranking but haven't built a system\u003c\/li\u003e\n  \u003cli\u003eShops using Klaviyo or HubSpot — the JSON imports save 4+ hours of flow building\u003c\/li\u003e\n  \u003cli\u003eShops without Klaviyo or HubSpot — the manual Send Tracker works just fine\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cdiv style=\"background:#E8F0FD;border-left:4px solid #2B6DE8;padding:24px;margin:32px 0;border-radius:4px;\"\u003e\n  \u003cp style=\"font-size:14px;color:#475569;margin:0 0 8px;font-weight:700;letter-spacing:1px;text-transform:uppercase;\"\u003eWhy the negative handler matters\u003c\/p\u003e\n  \u003cp style=\"font-size:16px;color:#0F172A;line-height:1.6;margin:0;\"\u003e\n    Most review systems blast every customer to Google. The unhappy ones leave 1-stars.\n    This kit routes dissatisfied customers to a private feedback form FIRST, so you can\n    fix the issue before it becomes a public 1-star. Customers who are happy still get the\n    Google review prompt. Your average rating actually goes up.\n  \u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003ch2 style=\"font-family:'Barlow Condensed',sans-serif;color:#0F172A;font-size:24px;font-weight:900;text-transform:uppercase;letter-spacing:-0.5px;margin:24px 0 12px;\"\u003e\n  Format and delivery\n\u003c\/h2\u003e\n\n\u003cul style=\"line-height:1.8;color:#1F2937;\"\u003e\n  \u003cli\u003eExcel (.xlsx) — works in Excel, Google Sheets, LibreOffice Calc\u003c\/li\u003e\n  \u003cli\u003eKlaviyo + HubSpot JSON flow files\u003c\/li\u003e\n  \u003cli\u003ePDF setup guide\u003c\/li\u003e\n  \u003cli\u003eInstant download. One-time payment, no subscription.\u003c\/li\u003e\n  \u003cli\u003eSatisfaction guaranteed — email hello@launchlocal.shop if it doesn't meet your expectations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003chr style=\"border:none;border-top:1px solid #E5E7EB;margin:32px 0;\"\u003e\n\n\u003cdiv style=\"background:#F9FAFB;border:1px solid #E5E7EB;padding:20px;border-radius:4px;font-size:13px;color:#475569;line-height:1.6;\"\u003e\n  \u003cp style=\"font-weight:700;color:#0F172A;margin:0 0 8px;\"\u003eImportant — please read\u003c\/p\u003e\n  \u003cp style=\"margin:0 0 6px;\"\u003e\n    SMS messaging to customers is governed by the TCPA. Even transactional\n    follow-ups typically require prior express consent. Templates in this\n    product are starter language only — the customer is responsible for TCPA\n    compliance, CAN-SPAM compliance, and adherence to each review platform's\n    Terms of Service. Statutory damages for TCPA violations are $500–$1,500\n    per message; consult your attorney before broad use.\n  \u003c\/p\u003e\n  \u003cp style=\"margin:0;\"\u003e\n    LaunchLocal is not affiliated with Klaviyo, HubSpot, Google, Yelp, or any\n    other platform whose names appear in this product. Full disclaimers in the\n    workbook \"Disclaimers\" tab and the included PDF.\n  \u003c\/p\u003e\n\n\u003cdiv class=\"ll-legal\" style=\"background:#FAFBFC;border:1px solid #E5E8EF;border-radius:10px;padding:18px 22px;margin:32px 0 0;font-family:'IBM Plex Mono',monospace;font-size:11.5px;line-height:1.6;color:#6B7588;letter-spacing:0.01em;\"\u003e\n  \u003cspan style=\"font-weight:600;color:#F5621C;text-transform:uppercase;letter-spacing:0.05em;display:block;margin-bottom:6px;font-size:10.5px;\"\u003eDisclaimer · Marketing templates\u003c\/span\u003e\n  This kit is a collection of customer-comms templates and workflows, not legal, marketing, or CAN-SPAM compliance advice. Review consent rules and SMS regulations (TCPA, state-specific laws) before automating outreach. \u003cstrong\u003eAffiliation notice:\u003c\/strong\u003e LaunchLocal is not affiliated with Klaviyo, HubSpot, Google, Yelp, or any other platform whose names appear in this product. Consult an attorney if your outreach volume requires it. \u003ca href=\"\/pages\/disclaimer\" style=\"color:#2B6DE8;\"\u003eFull LaunchLocal disclaimer\u003c\/a\u003e.\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"LaunchLocal","offers":[{"title":"Default Title","offer_id":53052075606383,"sku":"LL-02-CUS","price":29.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0964\/0476\/7087\/files\/1-hero_0cb0d3db-bb88-4b36-ac56-5e2e44024d9d.png?v=1779715719","url":"https:\/\/www.launchlocal.shop\/products\/customer-review-engine","provider":"LaunchLocal","version":"1.0","type":"link"}